Privacy Policy

DEEDIBLE LLC (collectively, “we”, “us”, or “our”) are committed to respecting your privacy. This Privacy Policy describes our practices with respect to the collection, use, disclosure, and other processing of Your Information and certain other data collected through the Services (as defined in our Terms of Use). For purposes of this Privacy Policy, “Your Information” means information that relates to you and may be confidential in nature, including personally identifiable information such as your first and last name, email address, phone number, payment details, and any other information that can be used to identify you.

This Privacy Policy applies solely to information that we collect through the Services, and it does not govern or apply to information collected by any third party, including our third-party service providers, third-party content providers, and third-party partners, even if their services are accessed through or in connection with the Services. We are not responsible for the privacy practices or policies of such third parties.

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THE SERVICES. BY ACCESSING OR USING THE SERVICES, CONTACTING US IN ANY MANNER, OR OTHERWISE INDICATING YOUR ACCEPTANCE, INCLUDING BY CLICKING TO ACCEPT OR AGREE TO THIS PRIVACY POLICY WHEN SUCH AN OPTION IS PRESENTED TO YOU, YOU ACKNOWLEDGE AND EXPRESSLY AGREE TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY REGARDING THE COLLECTION, USE, OR DISCLOSURE OF YOUR INFORMATION, YOU SHOULD NOT ACCESS OR USE THE SERVICES OR PROVIDE US WITH ANY PERSONAL INFORMATION.

Changes to this Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy. In certain cases, we may also provide additional notice of significant changes, such as by sending you an email notification or posting a notice on or within the Services.

For ease of reference, you may navigate directly to a particular section of this Privacy Policy by selecting the applicable link below:

• Children’s Privacy
• What Information We Collect and How We Collect It
• Cookies and Other Automatic Tracking Technologies
• How We Use Your Information
• How We Disclose or Share Your Information
• Retention of Your Information
• Information That You Disclose to Third Parties
• Marketing Emails
• Operation of the Services in the United States
• Your State Privacy Rights
• Contacting Us

1. Children’s Privacy

The Services are not intended for children under the age of 18. We do not knowingly collect, use, or disclose personally identifiable information from individuals under the age of 18. We ask that individuals under the age of 18 do not submit any personal information to us. If we become aware that we have inadvertently collected personal information from a child under the age of 18, we will take reasonable steps to promptly delete such information from our records. If you believe that we may have collected information from a child under 18, please contact us so that we can address the situation.

2. What Information We Collect and How We Collect It

We receive and collect several types of information about you, such as the information described below.

The types and categories of Your Information we collect or process include:

• Account and contact information, including name, email address, phone number, username, and other contact information you provide us.
• Payment and transaction information, including credit card or debit card information and information about the payment methods and services you use in connection with the Services.
• Account history, including information about your subscriptions, accounts, transactions, purchases, and order history.
• Demographic information, including your age.
• Device information, including your IP address, device identifiers, operating system and version, hardware identifiers, browser type and settings, and other device information.
• Brokerage or business information.
• Location information, including your address, zip code, and city and state.
• Content and information you elect to provide as part of your account, subscription, or emails, text messages (SMS), chats, or other communications sent to us.

We also collect:

• Real Estate Transactions: When using the Services for real estate transactions, we may collect property addresses and communications and other information related to a transaction.
• Statistics or Aggregated Information: Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal data. For example, we may aggregate personal data to calculate the percentage of users accessing a specific feature of the Services.
• Technical Information: Technical information includes information about your internet connection and usage details about your interactions with the Services, such as clickstream information to, through, and from the Services (including date and time), services that you view or search for; page response times, download errors, length of your visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods used to browse away from a page.

If we combine or connect non-personal statistical or technical data with personal data so that it directly or indirectly identifies an individual, we treat the combined information as personal information.

Information You Provide to Us: We may collect certain personal information that you choose to provide to us. This information may include, but is not limited to, your name, email address, phone number, and transaction related information. You may provide this information in various ways, such as when you (i) complete forms or fields on or through the Services, (ii) contact us, (iii) sign up or subscribe to receive emails, news, promotional materials, or other communications from us, or (iv) register for or purchase the Services.

Information We Receive from Third Parties: We may collect information about you from third-party sources in connection with your use of the Services. The information we receive from third parties will be handled in accordance with this Privacy Policy. Please note that if you provide information directly to third parties, such as payment processors or other service providers, those third parties will handle Your Information in accordance with their own privacy policies and practices. We encourage you to review the privacy policies of any third parties before providing them with your personal information, as we are not responsible for the privacy practices of such third parties.

We may collect information about you from third-party platforms, including, but not limited to, Google AdWords and Google Analytics, to help us understand how users interact with the Services and to improve your experience. In addition, we may collect information that is publicly available. For example, this may include information you have made public by posting on blogs, chat rooms, or social networking sites such as Facebook, LinkedIn, or Twitter. We use this information in accordance with this Privacy Policy and applicable laws to enhance our services and communications.

Information We Collect Automatically: As you use and interact with the Services, we, along with certain third-party service providers acting on our behalf, may automatically collect certain information about your device, browsing actions, and usage patterns. See the “Cookies and Other Automatic Tracking Technologies” section below for more information.

Our Collection Practices with Respect to Certain Specific Information:

Device Information. When you access or use the Services through your computer, mobile phone, or other device, we may collect certain information about your device. This may include details such as the IP address, hardware model, unique device identifiers, device type, operating system and version, and information about the type and content of your requests to the Services. We may also collect basic usage information, such as the dates and times you access the Services and browser type.

Additionally, we may gather information about application-level events, such as cache usage, and may temporarily associate this information with your account (if you have one) for purposes such as providing customer support and improving your experience. We may also store information locally on your device using technologies such as browser web storage and application data caches to enhance the functionality and performance of the Services.

We collect and use this device information to help ensure the security and proper functioning of the Services, to understand how the Services are used, and to provide you with a better, more personalized experience.

Location Information. We may collect location information in several ways to provide and improve the Services. If you choose to submit your zip code or other geographic details, we will receive and process that information as part of your interaction with us.

Communications with Us. We may collect and retain information you provide when you communicate with us. This includes details shared through online chats or conversations, email communications, phone calls, questions about our products, services, or job opportunities, and any other inquiries you submit. We use this information to respond to your requests, improve the Services, and maintain records of our interactions with you.

Third-Party Content, Features, and Application Providers: Some content, features, or applications available through the Services may be provided by third parties, including service providers, advertising networks, content providers, third party partners, and application developers. These third parties may collect information about you when you interact with their content or features on the Services. This collection may occur through the use of cookies, web beacons, and other tracking technologies, either alone or in combination.

We do not control the tracking technologies or data collection practices of these third parties, and their activities are governed by their own privacy policies. The information collected by these third parties may be associated with your personal information and may include details about your online activities over time and across different websites and online services.

If you have questions about the data collection practices of any third party, including those related to advertisements or targeted content, we encourage you to review the privacy policies of the relevant third-party providers or contact them directly for more information.

3. Cookies and Other Automatic Tracking Technologies

Description of the Technologies Utilized on the Services: We use a variety of technologies to collect and store information when you access or use the Services. These technologies may include cookies, embedded scripts, web beacons, pixel tags, and other similar tools or identifiers that are sent to your device. These technologies help us recognize your device, remember your preferences, and enhance your experience with the Services.

Use of Cookies and Similar Technologies: We use “cookies” and similar technologies to enhance your experience with the Services. Cookies are small data files that are transferred to your device’s hard drive through your web browser. These files allow our systems to recognize your browser and remember certain information, such as your preferences or login status.

Cookies may be either “session” or “persistent” cookies. Session cookies are temporary and remain on your device only while you are actively browsing the Services; they are deleted once you close your browser. Persistent cookies remain on your device for a set period or until you delete them.

In addition to cookies, we may use other technologies such as “web beacons” and “pixel tags.” Web beacons are small graphic images or other web programming code that may be included in our web pages or emails to help us determine whether you have visited a particular page or opened an email. Pixel tags are similar technologies embedded in websites or emails to track usage activity, often in conjunction with cookies.

We may also use “anonymous identifiers,” which are random strings of characters used for similar purposes as cookies, particularly on mobile devices where traditional cookie technology may not be available.

These technologies help us to:

• Recognize when you are logged in or using the Services
• Provide features and content tailored to your preferences
• Understand how you interact with the Services
• Gather information to improve the functionality and performance of the Services

We use both first-party and third-party cookies and similar technologies on the Services for a variety of purposes, including to:

• Ensure the proper functioning of the Services
• Enhance and improve the performance and usability of the Services
• Facilitate easier access to the Services and recognize you when you return
• Track and analyze your interactions with the Services to better understand usage patterns
• Personalize and enhance your experience with the Services
• Remember information you have provided to us, such as your preferences or login details
• Collect information about your activities over time and across third-party websites or other online services
• Help provide a secure browsing experience during your use of the Services

The types of cookies that may be used on the Services include:

• Strictly Necessary or Essential Cookies: These cookies are essential for the operation of the Services and enable you to use features as you would reasonably expect.
• Functional or Preference Cookies: These cookies allow us to remember your preferences and choices to provide a more personalized experience.
• Performance or Analytics Cookies: These cookies collect information about how you use the Services, such as which pages you visit and any errors you may encounter, to help us improve the performance and effectiveness of the Services.
• Advertising or Targeting Cookies: These cookies are used to deliver advertising that is more relevant to you and your interests, based on your browsing activities and inferred preferences.

The information we collect through these technologies, by itself, does not directly identify you. However, there may be circumstances in which we combine this information with other data we have collected about you or that you have provided to us. When we combine such information in a manner that enables us to identify you as an individual, we will treat the combined data as personal information and handle it in accordance with this Privacy Policy.

Choices Regarding Cookies and Other Automatic Tracking Technologies: You have options regarding the use of cookies and other automatic tracking technologies when you use the Services. Most web browsers and some mobile devices allow you to manage your preferences for cookies and similar technologies through their settings. Depending on your device or browser, you may be able to disable, block, or delete certain cookies or tracking technologies. Please note, however, that disabling or blocking some cookies or tracking technologies may impact the functionality or availability of certain features within the Services.

The process for managing cookies and tracking technologies varies by browser and device. Typically, you can find these controls in your browser’s “Settings,” “Preferences,” or “Security” menus. For mobile devices, such as those running iOS or Android, you may find options to limit ad tracking or manage cookies within the device’s privacy or security settings. You can find more information about how to change your browser cookie settings at allaboutcookies.org. To opt-out of third-party advertising networks and similar entities that use advertising cookies go to aboutads.info/choices.

We do not control the data collection or use practices of third parties, including those who may collect information about you to serve interest-based advertising. These third parties may offer you options to opt out of certain data collection or targeted advertising activities. Additionally, most web browsers include settings or help resources that allow you to manage your cookie preferences and limit the collection of information through cookies. We encourage you to review the privacy policies and opt-out mechanisms provided by these third parties for more information about your choices regarding their data practices. More information may be found for the following browsers here:

• Google Chrome
• Safari (Desktop)
• Microsoft Edge
• Opera
• Mozilla Firefox

Do Not Track Requests: Some web browsers, including Microsoft Edge, Google Chrome, and Firefox, offer a “Do Not Track” (“DNT”) feature that allows users to communicate a preference not to be tracked across websites. At this time, there is no universally accepted standard for how to respond to DNT signals. As a result, the Services do not currently recognize or respond to browser-initiated DNT signals.

4. How We Use Your Information

We use the information we collect for a variety of legitimate business purposes. These purposes include, but are not limited to, the following:

• Providing, Operating, and Managing the Services: We use Your Information to provide, deliver, operate, manage, and maintain the Services. This includes managing our relationship with you, fulfilling contractual obligations, processing transactions and payments, and sending transaction-related notifications and alerts.
• Communicating with You: If you contact us or submit inquiries or Your Information through the Services, we may use Your Information to respond to your requests, communicate with you, provide you with information about the Services, and send you updates or personalized communications.
• Support: We use Your Information to provide support, address your questions or concerns, and assist you with any issues related to the Services.
• Improving and Personalizing the Services: We analyze information to understand how the Services are used, to enhance and improve our offerings, and to tailor content and advertising to your interests and preferences. This may include conducting research, gathering feedback, and performing statistical analyses to support business operations and development.
• Legal, Security, and Compliance Purposes: We may use Your Information to comply with legal and regulatory obligations, enforce our policies and agreements, protect the security and integrity of the Services, detect and prevent fraud or other unlawful activities, resolve disputes, and address complaints or investigations.
• Fulfilling Your Requests: We use Your Information to fulfill the specific purposes for which you provide it, such as responding to inquiries, processing purchases and subscriptions, or providing products and services.
• Respecting Your Choices: If you exercise your rights regarding your personal information, such as opting out of marketing communications, we will use Your Information to honor and record your preferences, including maintaining suppression lists as required.
• Other Purposes: We may use Your Information for additional purposes that are disclosed to you at the time of collection or as otherwise permitted or required by law. Where required, we will provide notice and obtain your consent before using Your Information for such purposes.

5. How We Disclose or Share Your Information

General Disclosure of Your Information: We do not sell Your Information, however, we may disclose or share information we collect, including Your Information, in the following circumstances:

• Service Providers: To third-party service providers, vendors, and suppliers (such as cloud hosting providers, payment processors, messaging providers, storage services, security and analytics providers, and website hosting providers) who assist us in operating and supporting our business operations and who are contractually obligated to safeguard such information. This includes processing payments, providing the Services, data verification and storage, conducting surveys and research, marketing, delivering messages, and maintaining and securing the Services.
• Affiliates and Subsidiaries: To our affiliates and subsidiaries and their employees, agents, and representatives who are involved in delivering the Services to you.
• Purpose Fulfillment: To fulfill the purpose for which you provided the information, including sharing with employees or contractors who are involved in delivering the Services to you.
• Transaction Participants: To other participants in a real estate transaction that you are involved in, including real estate agents, clients, brokers, title companies, lenders, and transaction coordinators.
• Authorized Agents: To any person whom we reasonably believe is authorized to receive Your Information as your agent, such as a representative or attorney, based on your business dealings or instructions.
• Legal Requirements: As required by applicable law, regulation, legal process, or governmental request, or as ordered by a court or regulatory or administrative agency.
• Protection of Rights: If we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our terms or policies, or as evidence in litigation in which we are involved.
• Emergency Situations: If requested by authorities in the event of a local, regional, or national emergency.
• Enforcement: To enforce our contracts and Terms of Use with you, this Privacy Policy, or any other applicable agreements and policies.
• With Your Consent: With your consent or at your direction.
• Business Transfers: In connection with a merger, acquisition, reorganization, sale of assets, or other business transfer, as described in the “Other Disclosures by Us” section below.

Please note that the list above is not exhaustive, and we may, to the extent permitted by applicable law, disclose the information we collect to third parties at any time and for any lawful purpose, without notice or compensation to you. Once disclosed, such information will be subject to the information use and sharing practices of the third party, and the third party will not be bound by this Privacy Policy regarding its use or further sharing of the information. These third parties may also further disclose, share, and use this information as they determine. By providing information (including Your Information) to us, you acknowledge and consent to such disclosure and use. If you do not wish for Your Information to be shared in this manner, please do not provide it to us.

Other Disclosures by Us:

Aggregation and De-Personalization. We reserve the right to use and disclose de-identified information for any lawful purpose, including for any commercial purpose. For purposes of this provision, “de-identified information” means information that does not identify you and cannot reasonably be used to identify you, including information that has been de-identified by aggregating it with information relating to other individuals or by removing or modifying details, such as your name or other identifiers, that would make the information personally identifiable to you.

Business Transfers. We may disclose, lease, sell, assign, or transfer the information we collect (including Your Information) to third parties in connection with a Business Transfer. A “Business Transfer” means a sale, acquisition, merger, consolidation, reorganization, bankruptcy, or other corporate change involving us, even if the Business Transfer is only being contemplated and regardless of whether the Business Transfer relates to a part of or our whole business. Nothing in this Privacy Policy is intended to interfere with our ability to transfer all or part of our business, equity, or assets (including the Services) to an affiliate or third party at any time, for any lawful purpose, without notice or compensation to you.

Circumvention of Security Measures: We implement a range of technical, administrative, and organizational measures designed to help protect Your Information; however, no method of transmission over the internet or method of electronic storage is completely secure. Accordingly, we do not guarantee the absolute security or privacy of Your Information, and we are not liable for any unauthorized access, interception, or use of Your Information by third parties, including any circumvention of our security measures or privacy settings, to the maximum extent permitted by law. You acknowledge and agree that you use the Services at your own risk, you should not expect that Your Information will always remain private, and we make no warranties regarding the effectiveness or adequacy of our security measures. To the fullest extent permitted by law, we disclaim any responsibility or liability for any damages, whether direct or indirect, resulting from unauthorized third-party access to, use of, or disclosure of Your Information.

6. Retention of Your Information

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. In certain circumstances, we may need to retain some or all of your personal information to comply with legal obligations, resolve disputes, enforce our agreements, prevent fraud or other prohibited activities, or for other legitimate business purposes, including regulatory requirements.

7. Information That You Disclose to Third Parties

The Services, including email communications, may contain links to or provide access to websites, applications, or platforms operated by third parties that are not under our control. The inclusion of such links or access does not constitute an endorsement by us of the third parties, their websites, applications, services, products, platforms, or their privacy or data practices.

We do not control and are not responsible for the privacy policies, terms and conditions, practices, or content of any third-party websites, applications, or platforms. Any information you provide to these third parties is governed by their respective privacy policies and practices, not by ours. We encourage you to carefully review the privacy policies and practices of any third-party services before providing them with your personal information. If you have questions about how these third parties handle Your Information, please review their privacy policies and contact them directly.

8. Marketing Emails

If you prefer not to receive marketing or promotional emails from us, you may opt out at any time by following the unsubscribe instructions or link in our emails. Please note that your request may take up to 10 business days to process. Even if you opt out of receiving marketing communications, we may still send you non-promotional messages related to your accounts, subscriptions, transactions, payments, security updates, or other essential service-related communications. These communications are necessary to provide you with important information regarding your use of the Services.

9. Operation of the Services in the United States

The Services are operated in the United States. As a result, the information we collect (including Your Information) will be used and disclosed as described in this Privacy Policy in the United States, as well as in other countries if you access the Services outside of the United States. In some cases, the laws of countries other than the United States regarding our use and disclosure of Your Information may be less stringent than the laws of the United States.

10. Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. We will comply with all such laws that apply to us and with respect to our collection, use, and disclosure of your personal information. These rights may include the right to: (i) request access to and receive details about the personal information we maintain about you and how we have processed it; (ii) correct inaccuracies in your personal information; (iii) obtain a copy of your personal information; (iv) request deletion of your personal information; and (v) opt out of certain types of processing, such as targeted advertising or the sale or sharing of your personal information. These rights may be limited in some circumstances by applicable law. Requests may be sent to the contact information below.

11. Contacting Us

If you have any questions regarding our use or disclosure of the information that we collect from you or wish to contact us to make a request regarding such information, please contact us in writing at: privacy@deedible.com.